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How to prepare your property for a valuation

You cannot stage your way to a higher valuation. You can, however, lose value by failing to document what you have built — and that happens all the time.

5 min read Updated January 2026 By registered valuers
In short

Presentation has a limited effect on a valuation; documentation has a large one. Provide council approvals, building plans and invoices for any work done, leases and rental statements for investment property, and full access to every room, garage, shed and secondary dwelling. Disclose anything unusual up front — easements, unapproved structures, subdivision potential, structural repairs. A valuer credits what can be verified and discounts what cannot.

Tidy living room with rolled building plans and council approvals laid out for a valuation inspection
Documentation earns credit. Staging does not.

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What genuinely changes the figure

A valuer assesses the property against market evidence, not against a mood. Fresh flowers do not move the number. Verifiable evidence of what the property is and what has been done to it absolutely does.

Council approvals & plans

Approved work counts fully. Unapproved work is often discounted or excluded, because it carries a compliance risk a buyer would price in.

Renovation records

Invoices and dates let the valuer credit the standard and recency of work rather than estimate it from appearance.

Complete access

Unmeasured space cannot be valued. A locked room, an inaccessible under-house area or a shed you forgot to open is space that does not exist in the report.

Lease documentation

For investment property, leases, rent rolls and outgoings determine value directly — particularly for commercial assets.

Site information

Survey plans, easement details, flood information and any prior subdivision advice.

What matters much less than people think

Deep cleaning, styling, new cushions and a coat of paint on a feature wall are marketing measures. They help an agent achieve a price at auction; they do not change a valuer's assessment of a property's market value.

That said, do make condition legible. A property so cluttered that floors, walls and finishes cannot be seen forces a valuer to assess conservatively, because they can only credit what they can observe. Tidy enough to be seen, not staged.

Disclose the awkward things

Unapproved decks, enclosed garages converted to bedrooms, a granny flat with no permit, past structural repairs, a shared driveway, an easement across the rear boundary. Volunteering these is always better than having them discovered.

Discovery mid-inspection means the valuer has to take a cautious position without the information to do otherwise. Disclosed up front, the same issue can often be assessed properly — and sometimes it turns out to matter far less than the owner feared.

On the day

Someone needs to provide access; it does not have to be you. An agent, tenant or property manager is fine, provided they can open everything and answer basic questions or pass them to you.

Allow 30 to 60 minutes for a typical house, longer for acreage or a tenanted commercial property. The valuer will measure, photograph and note condition. Photographs are for the report file and are treated confidentially.

Investment and commercial specifics

For tenanted residential property, provide the current lease, the rental ledger and details of any arrears or pending vacancy. For commercial property, provide every lease and variation, a tenancy schedule, outgoings statements, recent rent reviews and details of committed capital works.

Incomplete commercial documentation is the single largest cause of delay in commercial valuations. The inspection is quick; reconciling missing leases against a partial tenancy schedule is not.

Answers

Questions on this topic

Should I renovate before getting a valuation?

Only if you were going to renovate anyway. A valuation reports value as it stands at the effective date, and most cosmetic work does not return its cost. Structural repair and approvals for existing unapproved work are the exceptions worth doing.

Do I need to be home for the inspection?

No. Someone needs to provide access to everything, including sheds and locked rooms. An agent, tenant or property manager is fine.

Will the valuer look inside cupboards and roof spaces?

A valuation inspection is not a building or pest inspection. The valuer assesses layout, condition, measurements and improvements — they do not test services or open inaccessible areas.

What if I have no paperwork for a past renovation?

Tell us. Council records can often be searched, and where work is clearly of a good standard we assess it on its merits while noting the absence of approval. Concealing it is what causes problems.

Continue reading

This guide is part of practical guides for property owners — the full topic, with the pillar overview.

Fees & timing What does a property valuation cost on the Gold Coast? 6 min read Practical guides Valuation, appraisal or online estimate: which is which? 5 min read Finance & lending Your bank's valuation came in low. What now? 6 min read
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