Three products, three purposes
A valuation is prepared by a valuer registered under the Valuers Registration Act 1992 (Qld), involves a physical inspection, documents its comparable evidence, states an effective date, and carries professional indemnity insurance. An appraisal is an informal estimate from an agent hoping to win your listing. An online estimate is a statistical model that has never seen your property.
Each is useful for something. The online estimate is fine for idle curiosity. The appraisal tells you what an agent thinks they can achieve and how they would market it. The valuation is what you need the moment a third party has to rely on the number.
Documentation beats presentation
Fresh flowers do not move a valuation. Verifiable evidence of what has been built and approved absolutely does. Approved work counts fully; work without approval or documentation is often discounted, because a buyer would price the compliance risk in.
Do make condition legible, though. A property so cluttered that floors, walls and finishes cannot be seen forces a conservative assessment, because a valuer can only credit what they can observe. Tidy enough to be seen, not staged.
What actually happens on the day
Allow 30 to 60 minutes for a typical house, longer for acreage or tenanted commercial property. The valuer measures, photographs and records condition, layout and improvements. Photographs go to the report file and are treated confidentially.
You do not need to be there — an agent, tenant or property manager can provide access, provided they can open everything. What matters is that nothing is locked: unmeasured space does not exist in the report.
