Privacy Policy

Last updated: 22 May 2025

Gold Coast Property Valuations (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using https://goldcoastpropertyvaluations.com.au (“Website”), you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect personal information when you:

  • Contact us via our website contact form or email

  • Request a property valuation or other services

  • Sign up for newsletters or updates

  • Engage with us on social media

  • Use or browse our Website

The personal information we may collect includes:

  • Your name

  • Email address

  • Phone number

  • Property address

  • Other information relevant to providing our services

We may also collect non-personal information such as browser type, IP address, pages visited, and time spent on the Website using cookies and analytics tools.

2. How We Use Your Information

We use your personal information to:

  • Provide property valuation and related services

  • Respond to your enquiries and provide customer support

  • Send service updates, newsletters, or marketing materials (if you opt in)

  • Improve our Website and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Disclosure of Information

We may disclose your personal information:

  • To our trusted service providers or contractors who assist us in delivering services (e.g., email platforms, IT support)

  • When required by law, regulation, or legal process

  • If necessary to protect our legal rights or the safety of our users or others

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These include secure servers, encryption, firewalls, and regular data backups.

However, no data transmission over the internet can be guaranteed as 100% secure. You use the Website and provide information at your own risk.

5. Cookies and Analytics

We use cookies and third-party analytics tools (such as Google Analytics) to improve Website performance and understand user behaviour.

Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your experience on our Website.

6. Access and Correction

You may request access to, or correction of, your personal information by contacting us at the details below. We will respond within a reasonable timeframe, in accordance with our obligations under the Privacy Act.

7. Marketing Communications

If you have opted in, we may use your contact details to send you marketing communications. You can opt out at any time by using the “unsubscribe” link in emails or contacting us directly.

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We recommend reviewing this policy periodically.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us at:

Gold Coast Property Valuations
Email: info@goldcoastpropertyvaluations.com.au
Phone: 1300 768 862
Website: https://goldcoastpropertyvaluations.com.au